systems
Effective Date: 07/01/05

Cancellations and Rewrites

Policy Statement

It is the policy of the State of North Carolina that when certain parameters are met, Central Payroll will cancel paychecks or direct deposits and issue rewrites as needed.

Authoritative References

G.S. 143B-426.39 Powers and Duties of the State Controller

Explanation of Policy


Payment Cancellations

Employees are paid on the monthly and mid-month payrolls according to PD-105 forms received from the Personnel Office and from the timesheets submitted to the Payroll Office.  The net pay amounts for an employee can be incorrect for many reasons, including employee separation, leave of absence, or keying errors.

If an employee does not have a right to payment or the payment amount is in excess of the amount due the employee, then the payment is cancelled and a stop order issued with the Treasurer's Office.  If the notice of overpayment is received after the payment has cleared the Treasurer's Office, then the employee is liable to the agency for the amount of the overpayment.  It is the responsibility of the agency's Personnel Office to collect overpayments issued to employees.

The Central Payroll Division provides two cancellation/rewrite (C&R) payroll dates and one stop order date for processing payment cancellations and rewrites. The C&R's are processed on the first business day of the month and the first business day after the 15th of the month.  Stop orders are processed four business days before the monthly payroll pay date.

Employee pay is cancelled by one of the two following procedures:

  1. Telephone Stop Orders (used to cancel direct deposits)
  2. Cancellation of a paper check

Telephone Stop Orders

The Personnel Office may notify their Payroll Office to stop direct deposit of pay into an employee's account by calling the Payroll Office by the payroll deadline for stop orders.  The request must be followed up with a written notification of the stop order by completing the Stop Order Form.  This form is available in the forms section of the Central Payroll web site, located at:

http://www.ncosc.net/sigdocs/sig_docs/payroll/Payroll_Forms.html

Online agencies directly key stop orders into the Central Payroll System. The OSC keys stop orders for all other agencies. The form is maintained at the agency in the employee's file. Processing a telephone stop order does not convert the direct deposit into a paper check, but rather terminates the payment completely.  An employee whose direct deposit is stopped cannot be paid a corrected amount until the next C&R payroll cycle is run.   

Cancellation of Paper Checks

The Personnel Office must submit a completed Stop Order form to the Payroll Office if the stop pay request is for a paper check. The cancelled check must be returned to the Payroll Office with the Stop Order form. The Personnel Office is responsible for notifying the employee, if possible,  seven days prior to the pay date that their check will be cancelled and rewritten, if appropriate, and on what date they can expect payment.

The Payroll Office must hold the check until the next C&R payroll, at which time the cancellation and rewrite will be processed on the payroll system.  The following steps should be performed by the agency Payroll Office:

  • Write "CANCEL"  across the face of the cancelled check
  • Circle any State Employees' Credit Union deduction code and amount on the pay stub
  • Write "YES" or "NO" on the check to indicate whether the check is to be rewritten
  • Notify any garnishing or levying institution of the cancellation if the check will not be rewritten
  • Make a copy of the cancelled check for the payroll file
  • Return the cancelled check to the Central Payroll Division 
  • Enter the cancellation into the Central Payroll System
Cancellation Payroll (Negative Payroll)

The Cancellation Payroll is a negative payroll that processes check cancellations, personal check refunds, and refunds of employee deductions. Only one negative payroll can be run for an individual employee during a C&R processing cycle. Other than a check cancellation, the most common types of transactions processed during a negative payroll include:

  • Personal Check Refunds (PC Refunds) - employee reimbursements of prior payroll overpayments
    • Net PC Refunds
    • Gross PC Refunds
  • Refunds of Deductions
    • Statutory deductions
    • Voluntary deductions
    • Deferred deductions

Personal Check Refunds (PC Refunds)

An employee is usually overpaid because the employee has separated and notice of the separation is not received in the Payroll Office before the payment is disbursed, or an employee is overdrawn on leave balances and no notification is provided to the Payroll Office.  It is also possible for an overpayment to result from a miscalculation of the amount due an employee by keying an incorrect hourly rate, hours worked, etc.  It is the responsibility of the Payroll Office to calculate the amount of overpayment once the notice of overpayment is received. 

The calculation of overpayment involves determining the amount of gross overpayment and then applying deductions to determine the net amount overpaid.  This calculation is simplified by using the OSCPXA 06 Form, Personal Check Refund Worksheet located at:

 http://www.ncosc.net/sigdocs/sig_docs/payroll/Payroll_Forms.html

When the calculation of overpayment is complete, the Personnel Office is notified of the amount of overpayment. 

It is the Personnel Office's responsibility to notify the individual of the overpayment and to collect the amount from the overpaid individual.  The procedure for handling receipt of the overpayment depends on various factors:  whether the reimbursement is at gross or net and the timing of the reimbursement.

Gross Versus Net Personal Check Refunds

Net PC refunds are due from the overpaid individual under the following conditions:

  • The refund is for an overpayment that occurred in the current calendar year, and
  • No deferred deductions are included in the calculation of net pay, or
  • Deferred deductions are included in the calculation of net pay, but the repayment is received within thirty (30) days of the original overpayment

Gross PC refunds are due from the overpaid individual under the following conditions:

  • The refund is for an overpayment that occurred in a prior calendar year, or
  • Deferred deductions are included in the calculation of net pay, but the repayment is received over thirty (30) days from the date of the original overpayment

Processing Personal Check Refunds

Personal check refunds are processed according to the timing of the reimbursement:

If the refund is for an overpayment that occurred in the current calendar year, then the repayment check issued by the overpaid individual is deposited to the payroll clearing account, 211240.  A request for an accounts payable check made payable to the Office of the State Controller, Central Payroll Division (Vendor Number 561611588 01) and coded to account 211240 is sent to the Accounts Payable Section.  The following is submitted to the Central Payroll Division:

  • Accounts payable check for the amount of overpayment or a screen print from the Cash Management Control System (CMCS) indicating funds have been transferred
  • Form OSCPXA 06, Personal Check Refund Worksheet (with NET or GROSS clearly marked)

The Central Payroll Division processes all PC refunds on the payroll system, but will not accept refunds that do not include an AP check payment for the overpayment or proof of a completed funds transfer on the CMCS.  When the payroll cycle is completed, the Central Payroll Division remits the total negative cost of the payroll back to the agency. The payment received from the Central Payroll Division should be deposited into the payroll clearing account, 211240.

If the refund is for an overpayment that occurred in the prior calendar year, then the repayment cannot be processed on the payroll system.  Repayments for a prior calendar year are deposited by the agency into the appropriate salary and matching benefits expenditure accounts, except when the overpayment occurred in a prior fiscal year.  The State's fiscal year runs from July 1 through June 30.  Refunds of costs associated with a prior fiscal year should be deposited to an agency's 5383AA discretionary account that is used to record refunds of prior year expenditures or receipts.

A corrected Form W-2C can be issued to the overpaid employee even if the repayment is for a prior calendar year if the employee requests a corrected W-2 form by June 1.

Refunds of Deductions

Refunds of deductions are also processed on the two Cancellation & Rewrite payroll processing cycles. 

Refunds of Statutory Deductions

Statutory deductions are refunded when the amounts deducted were over withheld as a result of a payroll keying error.  These amounts can only be refunded if the agency's Payroll Office receives notification of the error prior to December 31 of the calendar year in which the error occurred.  Statutory deductions include the following:

  • Retirement contributions
  • Social Security (FICA) withholdings
  • Federal Income Tax withholdings
  • State Income Tax withholdings

Refunds of Garnishments and Levies

Garnishments and levies are not refundable. Employees must contact the clerk of court that ordered the garnishment or governmental agency that submitted the levy to request a refund.

Refunds of Voluntary Deductions

Refunds of voluntary deductions are processed when the plan administrator provides the agency's Payroll Office an authorization for a refund of previously deducted amounts.  Requests for refunds for the following voluntary deductions are not allowed after December 31 of the calendar in which the deductions occurred:

Deduction Description

Deduction Codes

Group Term Life - Imputed Income

055

Annuity 403(b)

200

NC 401(k) Plan

225

Deferred Compensation (457)

249

Dependent Care Flex Plan

445

Health Care Flex Plan

446

ING Term Life Flex Plan

452

Refunds of the State's medical insurance plan are available to an employee without prior authorization from the administrator if the deduction was made in error and the incorrect amount was deducted for two months or less.

Refunds of Deferred Deductions

Refunds of deferred deductions result in negative payroll costs. The Central Payroll Division will reimburse to the agency any employer costs affected by processing deferred deduction refunds.  The reimbursement of costs by the Central Payroll Division should be deposited into the payroll clearing account, 211240.  The following deduction types are classified as deferred deductions.

Deduction Description

Deduction Codes

Perquisites

001 - 004

Group Term Life - Imputed Income

055

Deferred Parking

094 and 098

Supplemental Retirement

225

Deferred Compensation

249

Health Insurance

400 - 408

Dependent Care Benefits

445

Health Care

446

Dental Care

448

Unum A&D

449

Superior Vision

450

Health Care Plus

451

ING Group Term Life

452

Allstate Cancer Plan

454

Refunds of deductions for the NC Flex Plans (deduction codes 445 through 452 and 454) are not allowed during the year unless there is a qualifying family status change. Notice of the status change must be submitted by the appropriate plan administrator.

For more information related to payroll deduction refunds, refer to the Deductions section of this manual.

Rewrite Payrolls (Special)

Rewrite or special payrolls allow the state to replace checks or direct deposits that have been cancelled, to pay an employee for time already worked prior to adding them to the permanent processing cycle or to pay out the balance of a contract.  When a check has been cancelled or a stop order issued, the Personnel Office must provide documentation to the Payroll Office to process a check for rewrite. The documentation required to process the rewrite must include one of the following:

  • A customized agency "Pay Down form"
  • Form PD-105
  • Form PD-135
  • Authorized Timesheet

A rewrite must be issued for an amount equal to or less than the original payment.  However, if an employee is due an amount greater than the original payment, the original payment must be processed and the difference issued as a rewrite.

All payments processed as a rewrite or special payroll are taxed according to the exemptions claimed on the employees' W-4 and NC-4 forms.

Replacement of Lost, Stolen or Damaged Checks

If a payroll check is lost, stolen or damaged in such a manner that it cannot be processed by a banking institution, the employee can request a replacement check. To request a replacement for a lost, stolen or damaged check, the employee must submit a notarized Affidavit and Indemnity Bond to the agency payroll office. The agency then sends the affidavit to the Central Payroll Division where a stop payment is issued on the lost, stolen or damaged check.  A replacement check is then generated by the Central Payroll Division and mailed to the requesting agency's payroll office.  The affidavit form is available at:

http://www.ncosc.net/sigdocs/sig_docs/payroll/Payroll_Forms.html

Scope

This policy applies to all State entities.

Exceptions

There are no exceptions to this policy.

Glossary of Terms

There are no special terms for this policy.

Adopted: July 1, 2005 Version:  2005-0701.01