Processing a Return Using the Receipt and Return Modifications (RRC) Screen Step-by-Step

From the Purchasing module:
 

1. Type DTL in the NEXT FUNCTION field and press ENTER to access the Description Table (DTL) screen. 
2. Type your buying entity (XXBG) in the BUY ENTITY field. 
3. Type BUY in the ENTITY TYPE field and press ENTER. 
4. Scroll through the list until you find the code which describes why you are returning goods. Write down this code. 
5. Type RIS in the NEXT FUNCTION field and press ENTER to access the Receipt Inquiry Selection (RIS) screen. 
6. Type the PO number in the PO NO. field and press ENTER. 
7. Type C in the INQ/CHG/PRT field for the selected receipt and press ENTER to access the Receipt and Return Modification (RRC) screen.
8. Type the date of the return in the SHIPMENT DATE field. 
9. Type the quantity you are returning to the vendor in the QUANTITY UOP field.
10. Type reason code you noted in Step 5 in the REASON CODE field. 
11. Press ENTER to process the return. An exception or a warning condition is displayed on the Receipt and Return Modification (RRC) screen. 
12. Note if a warning or exception condition exists for any of the following:  
  • Shipping Location  
  • Quantity Received  
  • Delivery Point 
13. Resolve the warning or exception condition using information on the Receipt and Return Modification (RRC) screen.  
  • Ship-to Codes (STL) screen to compare the ship-to code to the receiving location  
  • PO Line Receipt/Invoice Controls (PLC) screen to inquire on receipt controls  
  • PO Line Receipt/Invoice Information (PLR) screen to compare receipt quantity to the ordered quantity 
14. Type L in the RESPONSE field to look up the authorization code. 
15. Press ENTER to display the Exception Authorization Code Lookup (AUT) screen. 
16. Type the PO number in the PO NUMBER field. 
17. Type the PO line in the PO LINE field and press ENTER. 
18. Write down the number in the AUTHORIZATION CODE field. 
19. Type R in the REQUEST field of the AUT screen and press ENTER to return to the RRC screen. 
20. Type the number you noted in Step 18 in the AUTHORIZATION field and press ENTER.  

Note:  Alternatively, instead of Steps 14-20, type ? in the RESPONSE field and press ENTER to authorize the 
          exception without having to access the AUT screen. 
   
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