The North Carolina Office of the State Controller welcomes your questions and comments. In order to receive a response through e-mail, you must include your correct e-mail address.  If you would like us to call you, please include your phone number and the best time to call in your message.  The e-mail you send us will not be encrypted -- please do not include any confidential information, such as your social security number or bank account information.  We will do our best to respond to your e-mail within one working day.

To help you find the answers to your questions more efficiently, please note the following:

  • Most tax questions, including questions about refunds, payments, and sales tax, should be directed to the NC Department of Revenue.
  • If you need information about your W-2 or a check you have received, you will need to contact the issuing agency.
  • If you are looking for unclaimed property and/or funds, the NC Dept. of the State Treasurer maintains the Unclaimed Property Program.
  • If you have received a Payment Verification Form and have questions, please read through this information before calling the NCAS Help Desk at 919-875-HELP (4357).
  • If you are using a browser that does not support HTML forms, please contact the Help Desk at 919-875-HELP (4357) to make your inquiry.
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