about the north carolina office of the state controller

American Express Cards

The Master Services Agreement (MSA) the State has with SunTrust Merchant Services (STMS) allows for participants to accept cards issued by Visa and MasterCard, without the participant having to execute any additional agreements, other than the Agency Participation Agreement with STMS. Participants desiring to accept American Express cards can do so by also executing an Agency Participation Agreement with American Express. This arrangement is the result of a Master Agreement the State Controller entered into with American Express Travel Related Services Company, Inc. on December 15, 2006.

Below are the components of the Master Agreement with American Express, as well as enrollment forms and information necessary to subscribe to the service offered by American Express.

American Express Master Agreement

Agreement for American Express Card Acceptance (Including Schedules A, B and C)
Exhibit 1 - American Express Global Credit and Authorization Guide
Exhibit 2 - American Express Inquiry & Chargeback Guide
Exhibit 3 - American Express Data Security Operating Policy
Exhibit 4 - American Express Convenience Fee Policy
Exhibit 5 - Card Identification Number Fraud Reduction Program

American Express Enrollment Info and Forms

Policy - Types of Merchant Cards Accepted 48KB
American Express Overview 40KB
Amex Agency Participation Agreement - Schedule C 36KB
Amex Participant Setup Form 40KB
Amex Outlet Setup Form 40KB
Amex Online Merchant Services Set-up Form 75KB

American Express Homepage

American Express Homepage for Merchants